Privacy Policy

Last updated: January 2025

1. Introduction

UK Trips Master ("we", "us", "our") operates the website uktripsmaster.com. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and otherwise process your personal data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following categories of personal data:

• Contact information – name, email address, phone number (when you contact us)
• Communication data – messages, enquiries, and correspondence you send us
• Technical data – IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages (collected automatically via cookies and analytics)
• Usage data – information about how you use our website, products, and services

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our UK tour packages and services
• To process tour bookings and manage customer relationships
• To send confirmations, receipts, and administrative communications
• To improve our website, services, and customer experience
• To comply with legal and regulatory obligations
• To analyse website traffic and usage patterns (via anonymised analytics)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance – where processing is necessary to fulfil a booking or service agreement with you
• Legitimate interests – to improve our services and communicate with customers
• Legal obligation – where processing is required by law
• Consent – for optional communications or cookies, where we have obtained your explicit consent

5. Cookies

We use cookies on our website to:

• Essential cookies – required for the website to function properly
• Analytical cookies – to understand how visitors use our site (e.g., Google Analytics with anonymised IP)
• Preference cookies – to remember your settings and preferences

You can control cookies through your browser settings. Note that disabling some cookies may affect the functionality of this website. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist with website hosting, analytics, and communication tools (bound by data processing agreements)
• Professional advisors (lawyers, accountants) where necessary
• Law enforcement or regulatory authorities when required by law

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry data is typically retained for 3 years; booking records for 7 years.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access – to obtain a copy of your personal data
• Right to rectification – to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data in certain circumstances
• Right to restrict processing – to limit how we use your data
• Right to data portability – to receive your data in a structured, machine-readable format
• Right to object – to object to processing based on legitimate interests
• Right to withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us at: contact@uktripsmaster.com

9. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with your local data protection supervisory authority. In Poland, this is the UODO (Urząd Ochrony Danych Osobowych).